QMS – Quality Procedure Manual

Access the Quality Management System (QMS) Quality Procedure Manual
and view the 41 established quality procedures per services.

01. Processing of Application for the Issuance of Government Permit (GP) or Government Recognition (GR) to Private Higher Education Institution

02. Processing of CHED Preliminary Assessment (CPA) for Issuance of the Certificate of Program Compliance (COPC) and the Report on the Result of the Preliminary Assessment (RRPA)

03. Processing of Application for the Issuance of Government Authority for Graduate Programs, Medicine, Dentistry, Nursing, and Programs Without Policies, Standards, and Guidelines

04. Processing of Application for Increase in Tuition and Other School Fees (TOSF) of Private Higher Education Institutions

05. Processing of Application for Issuance of Special Order (SO)

06. Processing of Application for Issuance of Electronic Certification, Authentication, and Verification (eCAV) of Higher Education Academic Records

07. Processing of Application for Issuance of Certification, Authentication, and Verification (CAV) of Higher Education Academic Records

08. Processing of Application for CHED Merit Scholarship Program (CMSP)

09. Processing Issuance of National Service Training Program (NSTP) Serial Numbers

10. Processing of the Endorsement of Local Off-Campus Activities of HEIs

11. Processing of the Endorsement of Compliance for the Applications of International Off-Campus Trips of HEIs

12. Processing of Request for the Contents Notation of Undergraduate Curricula of Programs with Policies, Standards, and Guidelines (PSGs)

13. Processing of Request for CHED Statistical Data/Information

14. Processing and Addressing of Complaints

15. Processing of Application for Issuance of Certificate of Accreditation of Affiliation Centers’ Profession Interns

16. Processing of Student Internship Abroad Program (SIAP)

17. Processing of Request for the Contents Notation of the School Calendar

18. Processing Application for Foreign Travel Assessment for SUC Faculty and Personnel except SUC President

19. Processing of Application to Offer Transnational Higher Education (TNHE)

20. Processing of Application of Local Universities and Colleges for the Grant of Institutional Recognition (IR) as Higher Education Institution (HEI)

21. Processing of Request for Unique Institutional Identifier (UII)

22. Addressing Risks and Opportunities

23. Control of Nonconformity and Corrective Action

24. Conduct of Internal Quality Audit

25. Conduct of Management Review

26. Control of Documented Information

27. Control of Records

28. Routing of Communication

29. Repair and Maintenance of Office Buildings, Properties, and Equipment

30. Repair and Maintenance of Office Vehicle

31. Performance Management

32. Hiring of CHED Employees

33. Learning and Development

34. Collection, Processing and Utilization of Client Satisfaction Data

35. Request for ICT Repair and Maintenance

36. Selection and Evaluation of Technical Experts

37. Procedure on Procurement of Goods

38. Procedures for Cash Payment

39. Supplier Evaluation

40. Control of Property, Supplies and Materials

41. Processing of Collections and Deposit